Consumers are the end users or beneficiaries of your project. Who are the people or groups that will use your project? How will they benefit from it, and what will make it valuable to them? Consider how you can enhance their experience and deliver greater value without significantly increasing costs. Reflect on the impact your project will have on their lives.


Example: Customer Benefits

Example Project Mission: We improve mental well-being for men aged 30-50 by providing free, community-focused mental health support, funded through revenue generated from offering paid wellness programmes to businesses.

Corporate Clients: Improved employee wellbeing and enhanced workplace morale.

Community Members: Access to free mental health support and resources without financial burden.


Write your Customer Benefits on your Canvas sheet and then click to continue below…